VIVIDiary Terms of Service

SECTION 1: Introduction and Acceptance

We operate and provide "VIVIDiary" through our platform, website, mobile applications, and related services (collectively, the "Services").

By accessing, browsing, or using the Services in any manner, you agree to be legally bound by this Agreement and all terms and conditions contained herein.

Acceptance of this Agreement may occur through any of the following actions:

• clicking an "I Agree," "Accept," or similar button or checkbox;
• creating an Account or registering for the Services;
• accessing or using any part of the Services; or
• downloading, installing, or using any software or mobile application provided by us.

You represent and warrant that you have the legal capacity to enter into this Agreement and are at least 16 years of age, or have reached the age of majority in your jurisdiction of residence.

If you are under the age of 16, you may only use the Services with the prior written consent and supervision of a parent or legal guardian who agrees to be bound by this Agreement.

We may update, modify, or revise this Agreement from time to time by posting the revised version on the Platform with an updated effective date. Continued use of the Services after any such changes constitutes your acceptance of the revised Agreement.

SECTION 2: Definitions

For purposes of these Terms:

• Account: means a user account created by you to access certain features of the Services.
• Agreement or Terms: means these Terms of Service as may be amended from time to time.
• Company, we, us, or our: means "Clayee Co., Ltd.", a company incorporated under the laws of the Republic of Korea.
• Intellectual Property Rights: means all intellectual property rights including patents, trademarks, copyrights, trade secrets, and any other proprietary rights.
• Services: means all services, features, applications, content, and products provided by us through the Platform.
• Third Party Services: means services, content, or applications provided by parties other than us that may be integrated with or accessible through the Services.
• User, you, or your: means you, the individual, entity, or organization who accesses or uses the Services, whether registered or unregistered.
• Content: means any text, graphics, images, music, software, audio, video, information, data, or other materials.
• User Content: means any Content submitted, uploaded, posted, or transmitted by you through the Services.
• Personal Data: means any information relating to an identified or identifiable natural person as defined under applicable data protection laws and the Swiss Federal Act on Data Protection (FADP).

SECTION 3: Eligibility and Account Requirements

3.1 Account Creation

To access certain features of the Services, you must create an Account by providing accurate, current, and complete registration information as prompted by the registration form.

3.2 Eligibility Requirements

You must be at least 16 years of age or the age of majority in your jurisdiction to create an Account. If you are under 16, you may only use the Services with parental or guardian consent and supervision. We do not knowingly collect or process Personal Data of children under 13.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials, including usernames and passwords. You must immediately notify us of any unauthorized use of your Account or any other breach of security. You are fully responsible for all activities that occur under your Account, whether authorized or not.

3.4 Username and Registration Policy

You must comply with our username creation and registration policies. The following are strictly prohibited:

• Creating usernames by bypassing system restrictions (e.g., using special characters, altered spellings, or additional symbols to avoid filters).
• Creating usernames containing sexually explicit, obscene, or pornographic expressions.
• Creating usernames that include profanity, vulgar language, or abusive terms.
• Creating usernames that, in the context of prevailing social norms, may cause discomfort, offense, or potential defamation.
• Creating usernames that disparage, defame, or demean any individual, group, religion, race, company, or community.
• Creating usernames intended to insult, discriminate against, or otherwise harm specific persons or entities.

SECTION 4: Service Description and Availability

4.1 Services Description

We provide the Services through the Platform, which may include but are not limited to:

• Conversational Journaling: An AI-powered chatbot that interacts with you through voice or text to guide and assist in completing daily journal entries.
• Diary Management: Tools to create, organize, and securely store personal diary records generated from your interactions.
• Emotion and Sentiment Analysis: Automated analysis of completed journal entries to identify emotional states, behavioral patterns, and trends over time.
• Personalized Insights: Aggregation of journal data to provide you with customized feedback, reflections, and recommendations based on accumulated emotional and behavioral data.
• Analytics Dashboard: A user interface that displays summaries, visualizations, and reports of your emotional trends and journaling history.

4.2 Service Availability

We will use commercially reasonable efforts to make the Services available, but do not guarantee that the Services will be available at all times or without interruption.

The Services may be temporarily unavailable due to scheduled or unscheduled maintenance, technical issues, updates, or circumstances beyond our reasonable control.

We reserve the right, in our sole discretion, to modify, update, enhance, or discontinue any aspect of the Services at any time without prior notice.

SECTION 5: User Conduct and Prohibited Activities

5.1 General Conduct Requirements

You must use the Services in accordance with this Agreement, applicable laws, and in a manner that does not harm us, other users, or third parties.

5.2 Prohibited Activities

You are strictly prohibited from engaging in any of the following activities:

• Using the Services for any unlawful purpose or in violation of any applicable laws or regulations.
• Posting, transmitting, or sharing any Content that is defamatory, obscene, abusive, threatening, harassing, or otherwise objectionable.
• Impersonating any person or entity or misrepresenting affiliation with any person or entity.
• Engaging in any form of spam, unsolicited advertising, or commercial communications without proper authorization.
• Transmitting viruses, malware, or any other harmful or malicious code.
• Attempting to gain unauthorized access to any part of the Services, other users' Accounts, or computer systems.

SECTION 6: AI Chatbot Conduct and Restrictions

6.1 AI Chatbot Conduct Restrictions

You are strictly prohibited from engaging in any of the following activities with respect to our AI chatbot or similar interactive services:

• Attempting to initiate or engage in sexual, obscene, or sexually suggestive conversations.
• Sexualizing, objectifying, or otherwise treating the AI chatbot or any digital entity as a sexual subject.
• Attacking, insulting, defaming, or otherwise harassing the AI chatbot or our digital services.
• Using the AI chatbot to generate, transmit, or disseminate discriminatory, prejudicial, or offensive content directed at any individual, group, religion, race, company, or community.
• Circumventing system safeguards to engage in prohibited conversations or conduct.

SECTION 7: User Content and Intellectual Property

7.1 Company Intellectual Property Rights

We own or have licensed all Intellectual Property Rights in and to the Platform, Services, and all related technology, software, designs, trademarks, logos, and proprietary Content.

You acknowledge that the Platform and Services contain proprietary and confidential information protected by applicable intellectual property laws of Switzerland and international treaties.

No right, title, or interest in our Intellectual Property Rights is transferred to you under this Agreement.

7.2 User Content Ownership and License

You retain ownership of all Intellectual Property Rights in User Content that you create, upload, or submit through the Services.

By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content for the purpose of providing and improving the Services.

SECTION 8: Payment Terms and Subscriptions

8.1 Payment Obligation

You shall pay all applicable fees and charges for the Services as set out on the Platform or as otherwise agreed in writing with us. All payments shall be made in advance unless otherwise specified by us.

8.2 Fees and Pricing

We reserve the right to modify our fees and pricing structure at any time by providing thirty (30) days' prior written notice to you. Fee changes shall apply to subsequent billing periods and shall not affect amounts already paid.

SECTION 9: Third-Party Services and Integrations

9.1 Third-Party Services

The Service may contain features and functionalities linking you or providing you with access to third party content, including websites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services, and the Internet as a whole.

We may also provide some content to you as part of the Service through a feed from a third-party platform or application. Company does not control and is not responsible for such third-party content, including material that may be misleading, incomplete, erroneous, offensive, indecent, or otherwise objectionable. We do not endorse and are not responsible for the availability of such external sites, content or applications.

9.2 Disclaimer of Third-Party Services

You acknowledge and agree that Company will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods, or services available on or through any Third-Party Services.

We do not control, endorse, sponsor, recommend, or otherwise accept responsibility for any Third-Party Services. Your use of Third-Party Services is at your own risk and is subject to any terms, conditions, and policies applicable to such Third-Party Services (including any applicable privacy policies).

9.3 Payment Processing

All financial transactions made in connection with the Service are processed by third-party payment processors. We do not directly process, store, or handle your payment information. Your payment information is provided directly to our third-party payment processors, whose use of your personal information is governed by their respective privacy policies.

You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. Company may revise the pricing for the Service at any time. You are responsible for any fees or charges incurred to access the Service through an internet service provider or other third-party service.

9.4 User Responsibilities for Third-Party Services

You acknowledge and agree that your use of Third-Party Services is governed solely by the terms and conditions of such Third-Party Services, and we disclaim any liability arising from your use of Third-Party Services.

You are solely responsible for reading and complying with any licenses, restrictions, privacy policies, terms of service, or other terms governing the use of any Third-Party Services.

SECTION 10: DISCLAIMER OF WARRANTIES

10.1 General Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED.

THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

10.2 Specific Service Disclaimers

The Company does not warrant that:

(a) the Service will function uninterrupted, secure, or available at any particular time or location;

(b) any errors or defects will be corrected;

(c) the Service is free of viruses or other harmful components; or

(d) the results of using the Service will meet your requirements.

YOU USE THE SERVICE AT YOUR OWN DISCRETION AND RISK.

10.3 AI-Generated Content Disclaimer

The Service uses artificial intelligence to generate responses, insights, and emotional analysis. The Company makes no representations or warranties regarding:

(a) the accuracy, completeness, or reliability of any AI-generated content;

(b) the appropriateness or safety of AI responses for your specific situation;

(c) the AI's ability to understand context, emotions, or nuanced communication;

(d) the suitability of AI insights for making personal, professional, or health-related decisions.

AI-GENERATED CONTENT SHOULD NOT BE RELIED UPON AS A SUBSTITUTE FOR PROFESSIONAL ADVICE, DIAGNOSIS, OR TREATMENT.

10.4 Data and Backup Disclaimers

WE DO NOT WARRANT OR GUARANTEE THAT YOUR CONTENT WILL BE AVAILABLE, PRESERVED, OR RECOVERABLE. YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING INDEPENDENT BACKUPS OF YOUR CONTENT.

While we make reasonable efforts to back up your data, we disclaim any warranty regarding:

(a) your Content being available at all times or that it will not be lost, corrupted, or become unavailable;

(b) backups being performed successfully or that backup data can be restored;

(c) the Service preserving your Content without loss or corruption;

(d) your data being secure from unauthorized access, hacking, or other security breaches.

SECTION 11: LIMITATION OF LIABILITY

11.1 General Limitation

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY OR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, OR ANY DAMAGES RESULTING FROM:

(i) your use or inability to use the Service;

(ii) unauthorized access to or alteration of your Content;

(iii) statements or conduct of any third party on the Service;

(iv) any other matter relating to the Service.

These limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Company has been advised of the possibility of such damage.

11.2 AI and Data-Specific Limitations

Company shall not be liable for any damages arising from or related to:

(a) inaccuracies, errors, or omissions in AI-generated content or responses;

(b) reliance on AI-generated insights, recommendations, or emotional analysis;

(c) AI's failure to detect or respond appropriately to mental health crises;

(d) emotional distress caused by AI interactions or responses;

(e) decisions made based on AI-generated content or analysis;

(f) loss, corruption, or unauthorized access to diary entries or emotional data;

(g) failure to preserve or backup diary content;

(h) psychological harm from loss of personal diary data.

11.3 Cap on Total Liability

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL COMPANY'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO COMPANY IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS (USD $100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

SECTION 12: Indemnification

12.1 General Indemnification Obligation

You agree to indemnify and hold harmless Company and its officers, directors, employees, agents, affiliates, successors, and permitted assigns (collectively, "Indemnified Parties") from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys' fees, arising from or relating to:

(a) your use or misuse of the Service;

(b) your breach of this Agreement;

(c) your violation of any law, regulation, or rights of any third party;

(d) your Content, including any claim that your Content infringes or violates any intellectual property or other rights of any third party;

(e) any unauthorized use of your account;

(f) your willful misconduct or negligence.

12.2 Defense and Control

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

You agree not to settle any matter subject to an indemnification obligation without our prior written consent.

12.3 Cooperation Requirements

You agree to:

(a) promptly notify Company of any third-party claim;

(b) provide Company with reasonable cooperation in the defense of such claim;

(c) provide Company with all information and documentation reasonably requested by Company to defend such claim;

(d) not make any admission of liability or settlement without Company's prior written consent.

12.4 Survival

This indemnification obligation will survive the termination or expiration of this Agreement and your use of the Service.

SECTION 13: HEALTH AND WELLNESS DISCLAIMER

13.1 Not a Medical Service

THE SERVICE IS PROVIDED FOR INFORMATIONAL, EDUCATIONAL, AND SELF-HELP PURPOSES ONLY AND IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

Company is not a licensed healthcare provider. The Service is not intended to diagnose, treat, cure, or prevent any disease or health condition. The content and features of the Service, including any AI-generated insights, are not medical advice and should not be relied upon as such.

ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ OR EXPERIENCED THROUGH THE SERVICE.

13.2 AI Emotional Analysis Disclaimer

The Service uses artificial intelligence to analyze emotions and provide insights based on your diary entries. AI emotional analysis is not a clinical assessment and should not be used for diagnostic purposes. The AI cannot detect mental health emergencies or provide crisis intervention.

Journaling and emotional tracking features are provided for personal reflection and self-awareness purposes only and should not be considered as a substitute for therapy, counseling, or professional mental health treatment.

13.3 EMERGENCY SITUATIONS

IF YOU ARE EXPERIENCING A MENTAL HEALTH CRISIS, HAVE THOUGHTS OF SUICIDE OR SELF-HARM, OR ARE THINKING ABOUT HARMING ANOTHER PERSON:

THE SERVICE DOES NOT PROVIDE EMERGENCY MEDICAL OR MENTAL HEALTH SERVICES. THE SERVICE IS NOT DESIGNED TO FACILITATE COMMUNICATION WITH EMERGENCY SERVICES OR TO CONTACT ANYONE ON YOUR BEHALF DURING AN EMERGENCY.

COMPANY HAS NO OBLIGATION TO MONITOR YOUR USE OF THE SERVICE OR TO CONTACT YOU OR ANY THIRD PARTY IN THE EVENT OF AN EMERGENCY.

SECTION 14: Data Backup and Loss

14.1 No Backup Guarantee

WE DO NOT WARRANT OR GUARANTEE THAT YOUR CONTENT WILL BE AVAILABLE, PRESERVED, OR RECOVERABLE. YOU ARE SOLELY RESPONSIBLE FOR BACKING UP YOUR CONTENT.

While we perform regular backups of data, we disclaim any and all liability for the deletion, corruption, loss, or failure to store any Content. We strongly recommend that you maintain your own backup of your Content outside of the Service.

14.2 No Liability for Data Loss

Company shall not be liable for any loss, corruption, or unauthorized access to your data, including diary entries, emotional analysis data, and AI conversation history, regardless of the cause, including but not limited to:

(a) hardware or software failures, malfunctions, or bugs;

(b) cyber attacks, hacking, malware, or other security breaches;

(c) your deletion of content or termination of your account;

(d) failures or interruptions in third-party services (cloud storage, etc.);

(e) Force Majeure events;

(f) account termination due to violation of these Terms;

(g) natural disasters, power outages, or network failures.

We do not guarantee the restoration of any deleted or lost data.

14.3 Export and Backup Features

We may provide export or backup features for your convenience, but we do not guarantee the functionality, completeness, or accuracy of such features. You acknowledge that exported data may not include all formatting, metadata, or AI-generated insights associated with your original content.

SECTION 15: Force Majeure

Company shall not be liable for any failure or delay in performance of its obligations under these Terms due to causes beyond its reasonable control, including but not limited to:

(a) acts of God, natural disasters, earthquakes, floods, typhoons, fires, epidemics, or pandemics;

(b) war, terrorism, riots, civil unrest, or acts of government;

(c) changes in laws, regulations, or government orders;

(d) labor disputes, strikes, or lockouts;

(e) failures or disruptions in internet, telecommunications, or utility services;

(f) failures or interruptions of third-party service providers, including cloud hosting providers, payment processors, or data centers;

(g) power failures, network outages, or equipment failures;

(h) cyber attacks, DDoS attacks, hacking attempts, or other malicious activities;

(i) any other circumstances beyond Company's reasonable control.

During the continuation of such event, Company's obligations under these Terms shall be suspended, and Company shall be excused from performance to the extent that performance is prevented or delayed by such event.

Company shall not be obligated to provide refunds, credits, or compensation for any Service interruption caused by Force Majeure events.

If a Force Majeure event continues for more than thirty (30) days, either party may terminate the Agreement upon written notice.

SECTION 16: Dispute Resolution and Arbitration

16.1 Informal Dispute Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at support@vividiary.live. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days after submission, you or Company may bring a formal proceeding.

16.2 BINDING ARBITRATION AGREEMENT

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and Company agree that any dispute, claim, or controversy between you and Company arising in connection with or relating in any way to these Terms or your use of the Service will be determined by mandatory binding arbitration, except as set forth below under "Exceptions to Arbitration."

The arbitration will be administered by the Swiss Chambers' Arbitration Institution in accordance with the Swiss Rules of International Arbitration in effect at the time the arbitration is commenced. The arbitration will be conducted in English, and the seat of arbitration will be Zurich, Switzerland.

The arbitration will be conducted by a single arbitrator appointed in accordance with the Swiss Rules. The arbitrator's decision will be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

16.3 CLASS ACTION WAIVER

YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Unless both you and Company agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

16.4 Opt-Out of Arbitration Agreement

You have the right to opt out of this arbitration agreement. If you do so, neither you nor Company can require the other to participate in an arbitration proceeding.

To opt out, you must notify Company in writing within 30 days of the date you first accept these Terms (or any updated version of these Terms containing a new arbitration agreement).

Your written opt-out notice must include:

(a) your full name;

(b) your email address associated with your account;

(c) a clear statement that you wish to opt out of this arbitration agreement.

You must send your opt-out notice to:

Opting out of this arbitration agreement does not affect any other terms of this Agreement.

16.5 Exceptions to Arbitration

Notwithstanding the above, you or Company may bring an individual action in small claims court if the claim is within that court's jurisdiction and proceeds on an individual (non-class) basis.

For Swiss residents, this means claims that do not exceed CHF 30,000 may be brought in the competent local court.

16.6 Governing Law and Venue

These Terms and any dispute arising out of or related to these Terms or the Service will be governed by the laws of Switzerland, without regard to its conflict of law provisions.

If the arbitration agreement is found to be unenforceable, or if a dispute falls under an exception to arbitration, you agree to submit to the exclusive jurisdiction of the courts located in Zurich, Switzerland for the resolution of any disputes.

SECTION 17: Termination and Suspension

17.1 Termination by Company

We may terminate this Agreement and/or suspend or terminate your Account immediately without prior notice if you breach any provision of this Agreement, engage in conduct that violates applicable laws, or pose a risk to the security or integrity of the Services.

We may terminate this Agreement and/or suspend your Account at any time with thirty (30) days' prior written notice to you for any reason or no reason.

17.2 Termination by User

You may terminate this Agreement at any time by discontinuing use of the Services and, if applicable, closing your Account in accordance with the procedures specified on the Platform.

SECTION 18: Changes to Terms

We may amend, modify, or update this Agreement at any time in our sole discretion. Any amendments to this Agreement will be effective immediately upon posting of the revised Terms on the Platform or through the Services.

You are responsible for regularly reviewing this Agreement to stay informed of any changes. Continued access to or use of the Services following the posting of any amendments constitutes your acceptance of those changes.

SECTION 19: Entire Agreement

This Agreement constitutes the entire agreement between us and you relating to the subject matter hereof and supersedes all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral.

SECTION 20: Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from this Agreement and the remaining provisions shall continue in full force and effect.

Where any provision is held to be invalid, illegal, or unenforceable, you and we agree that the court shall have the power to reduce the scope, duration, or area of such provision to the extent necessary to make it valid and enforceable.

SECTION 21: Waiver

No waiver by us of any term or condition set forth in this Agreement shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under this Agreement shall not constitute a waiver of such right or provision.

SECTION 22: Contact Information

If you have any questions about these Terms of Service, you can contact us:

SECTION 23: Service Providers

This section lists all third-party service providers that VIVIDiary uses to deliver and improve our services. We are committed to transparency about how your data is processed and where it is stored.

23.1 Third-Party Service Providers

The following table details our service providers, the scope of their services, data types processed, purposes, and data storage/processing locations:

23.2 Data Security and Privacy

All service providers listed above are carefully selected based on their:

• Data Security Standards: Industry-standard encryption and security measures
• Privacy Compliance: Adherence to GDPR, CCPA, and other relevant privacy regulations
• Data Processing Agreements: Contractual obligations to protect user data
• Reliability & Trust: Established reputation and proven track record

23.3 Data Location

All data is stored and processed in servers located in the United States (USA).

This may be subject to U.S. data protection laws and regulations. For users outside the United States, your data will be transferred to and processed in the USA.

23.4 Updates to This List

We will keep updating this section as we add, remove, or modify our service providers. The "Last Updated" date at the top of this document indicates when the last update was made.

Note: As our service evolves, we may add new service providers or remove existing ones. We recommend checking this section periodically for the most up-to-date information.

23.5 Questions About Service Providers

If you have any questions about our service providers or data processing practices, please contact us at: support@vividiary.live